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Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans.

Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Research Abstract Details 

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  • Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Abstract Text:

    marie n fongwaMarie N Fongwa,ron d haysRon D Hays,peter r gutierrezPeter R Gutierrez,anita l stewartAnita L Stewart,

    The national initiative to eliminate health disparities by 2010 makes clear the need for culturally appropriate patient-reported outcome measures. The objective of the study was to refine and augment an existing comprehensive patient satisfaction instrument, the Group Health Association of America (GHAA) survey, to capture the health care concerns of African Americans from diverse socioeconomic backgrounds. Modifications of GHAA items included splitting, rewording, substituting, and adding items. The result was a 21-domain instrument. Three new domains included respect, health education, and discrimination/stereotyping. A cross sectional survey of 600 African Americans and Whites yielded 237 usable surveys with 214 self-identified as African American (n=100) or White (n=114). Item-scale correlations were examined to evaluate the extent to which items correlated more highly with the scale they were intended to represent than they did with other scales. Support was found for 15 of 19 hypothesized multi-item scales. This study yields a survey that can be used to evaluate care delivered to African Americans and Whites. The survey needs to be evaluated in other samples to determine if it adequately reflects cultural issues from other ethnic minorities.

    Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Publishing Authors By Initials

    mn fongwaMN Fongwa,rd haysRD Hays,pr gutierrezPR Gutierrez,al stewartAL Stewart,

    For similar geographic locations: americas: north america: united states research abstracts see: geographic locations: americas: north america: united states research

    PUBMED ID PMID:

    MEDLINE DATE:

    Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Journal Published:

    PUBLICATION TYPE: Research Support, Non-U.S. Gov

    Journal: Ethnicity & disease

    VOLUME: 16

    Page Numbers: 948-55

    Journal Abbreviation:

    ISSN: 1049-510X

    DAY: 3

    MONTH: 12

    YEAR: 2006

    Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Information

    Number of References:

    LANGUAGE: eng

    NlmUniqueID: 9109034

    Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Keywords Mesh Terms:

    KEYWORDS: United States

    MESH TERMS: epidemiology

    Chemical & Substance for Abstract: Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans. Information

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    Grant and Affiliation Information for Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans.

    AFFILIATION: School of Nursing, UCLA, California 90095-6917, USA. mfongwa@sonnet.ucla.edu

    Country: United States

    United States Research PublicationUnited States Research Publication

    AGENCY: United States NIA

    GRANT: P30 AG15272-02S1

    ACRONYM: AG

    MEDLINETA: Ethn Dis

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    Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans Related Publications

     

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