Developing a Spanish-language consumer report for CAHPS health plan surveys.

Developing a Spanish-language consumer report for CAHPS health plan surveys. Research Abstract Details 

Research Abstract Table of Contents

Jump to the:

Developing a Spanish-language consumer report for CAHPS health plan surveys. Abstract Text:

Kathryn Pitkin Derose,David E Kanouse,Beverly Weidmer,Robert Weech-Maldonado,Rosa Elena ,Ron D Hays,Kathryn Pitkin Derose,David E Kanouse,Beverly Weidmer,Robert Weech-Maldonado,Rosa Elena García,Ron D Hays,

BACKGROUND: A Spanish-language consumer report on health plan quality was developed for the Consumer Assessments of Healthcare Providers and Systems (CAHPS) project. METHODS: Multiple translations, a committee review, and a readability assessment were performed to produce a draft Spanish report. The report was revised on the basis of a series of cognitive interviews with 24 Latinos. RESULTS: The median age of participants was 41 years, and the median number of years in the United States was 9; 67% were female, and 63% had less than a high school education. In general, participants understood the report and said they would use it to choose a health plan. Less-educated respondents had difficulty understanding the segmented bar graphs that showed the proportion of health plan members' responses. A summary chart comparing all health plans on all dimensions was easier to comprehend when differences were represented by word icons rather than by stars. DISCUSSION: Concepts and terms about health care quality translated well from English to Spanish. Simplifying graphical information involves losing some detail but makes information more usable. Summary charts facilitate comparisons across plans, but differences relative to a mean are difficult for both Spanish- and English-speaking consumers to understand.

Developing a Spanish-language consumer report for CAHPS health plan surveys. Publishing Authors By Initials

KP Derose,DE Kanouse,B Weidmer,R Weech-Maldonado,RE ,RD Hays,KP Derose,DE Kanouse,B Weidmer,R Weech-Maldonado,RE García,RD Hays,

For similar abstracts research abstracts see: abstracts research

PUBMED ID PMID:

MEDLINE DATE:

Developing a Spanish-language consumer report for CAHPS health plan surveys. Journal Published:

PUBLICATION TYPE: Research Support, U.S. Gov't,

Journal: Joint Commission journal on quality and patient sa

VOLUME: 33

Page Numbers: 681-8

Journal Abbreviation:

ISSN: 1553-7250

DAY: 13

MONTH: Nov

YEAR: 2007

Developing a Spanish-language consumer report for CAHPS health plan surveys. Information

Number of References:

LANGUAGE: eng

NlmUniqueID: 101238023

Developing a Spanish-language consumer report for CAHPS health plan surveys. Keywords Mesh Terms:

KEYWORDS:

MESH TERMS:

Chemical & Substance for Abstract: Developing a Spanish-language consumer report for CAHPS health plan surveys. Information

Substance Name:

Registry Number:

Grant and Affiliation Information for Developing a Spanish-language consumer report for CAHPS health plan surveys.

AFFILIATION: RAND Corporation, Santa Monica, CA, USA. derose@rand.org

Country: United States

AGENCY:

GRANT:

ACRONYM:

MEDLINETA: Jt Comm J Qual Patient Saf

REFSOURCE:

DATABASENAME:

ACCESSION NUMBER:

Number Hits: 0

Developing a Spanish-language consumer report for CAHPS health plan surveys Related Publications

• A mechanism-based cancer risk assessment for 1,4-dichlorobenzene.
• Acute effects of cocaine in two models of inhibitory control: implications of non-linear dose effects.
• Cognitive-behavioural treatment for men with intellectual disabilities and sexually abusive behaviour: a pilot study.
• Correlated physical and mental health summary scores for the SF-36 and SF-12 Health Survey, V.I.
• Developing a Spanish-language consumer report for CAHPS health plan surveys.
• Direct observation of regulated ribonucleoprotein transport across the nurse cell/oocyte boundary.
• Discrimination between wild-type and ampicillin-resistant Escherichia coli by matrix-assisted laser desorption/ionization time-of-flight mass spectrometry.
• Doppler line profile analysis for a multichannel Fabry-Perot interferometer.
• Drusilla rageu poole 1921-1981.
• Effect of halogenated ethylamines on cardiac arrhythmias induced by epinephrine, nicotine and cyclopropane.
• Human DNA mismatch repair: coupling of mismatch recognition to strand-specific excision.
• Human monoclonal IgM anti-Gal(beta 1-3)GalNAc autoantibodies bind to the surface of bovine spinal motoneurons.
• Localization of GM1 and Gal(beta 1-3)GalNAc antigenic determinants in peripheral nerve.
• Localization of neural epitopes that bind to IgM monoclonal autoantibodies (M-proteins) from two patients with motor neuron disease.
• Lost in translation.
• Manifest refraction.
• Mitochondrial membrane depolarization in Drosophila apoptosis.
• On the cover.
• Parenteral thyroxine administration.
• Pressurized oxygen therapy; final report of a new method.
• Reaching East.
• Reforming medical education in the United Kingdom: lessons for Australia and New Zealand.
• Reliability, validity, and minimally important differences of the SF-6D in systemic sclerosis.
• Retention of B vitamins after large-scale cooking of meat; suitability of left and right muscles for retention studies.
• Retention of B vitamins in beef and veal after home canning and storage.
• Role of oxidative stress in arsenic-induced toxicity.
• Solving the puzzle of hormone replacement.
• The SF-36 physical and mental health factors were confirmed in cancer and HIV/AIDS patients.
• The role of the bifactor model in resolving dimensionality issues in health outcomes measures.
• What is sufficient evidence for the reliability and validity of patient-reported outcome measures?