Community occupational therapists and volunteers: a survey of utilization and satisfaction.

Community occupational therapists and volunteers: a survey of utilization and satisfaction. Research Abstract Details 

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Community occupational therapists and volunteers: a survey of utilization and satisfaction. Abstract Text:

M McColl,C Malcolm,

Current estimates lead us to believe that approximately 16% of the population works in some capacity on a volunteer basis. In spite of the size of this valuable human resource, occupational therapists often remark that they are unable to find suitable volunteers to assist with patient-related activities. The present study is an attempt to explore this topic, looking specifically at how community occupational therapists use volunteers, and how satisfied they are with the services provided. A descriptive survey was carried out in two parts: a questionnaire was distributed to all therapists associated with Community Occupational Therapy Associates (COTA) in Toronto; and, a structured interview was conducted with a sample of therapists who indicated they were dissatisfied with volunteer services. The survey revealed three problems: non-availability of appropriate volunteers to do specific patient-related activities; poor communication between therapists and volunteers; and general negative feelings about the reliability and accountability of volunteers. Based on identified problems and in consultation with the literature, a program was set up at COTA to enhance the effective utilization of volunteers within the agency.

Community occupational therapists and volunteers: a survey of utilization and satisfaction. Publishing Authors By Initials

M McColl,C Malcolm,

For similar persons: voluntary workers research abstracts see: persons: voluntary workers research

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Community occupational therapists and volunteers: a survey of utilization and satisfaction. Journal Published:

PUBLICATION TYPE: Journal Article

Journal: Canadian journal of occupational therapy. Revue ca

VOLUME: 52

Page Numbers: 59-66

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ISSN: 0008-4174

DAY: 21

MONTH: Apr

YEAR: 1985

Community occupational therapists and volunteers: a survey of utilization and satisfaction. Information

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LANGUAGE: eng

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Community occupational therapists and volunteers: a survey of utilization and satisfaction. Keywords Mesh Terms:

KEYWORDS: Voluntary Workers

MESH TERMS: utilization

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Country: CANADA

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MEDLINETA: Can J Occup Ther

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