| | Re: Promega Wizard Malfunction!
Despite the appearance of the pellet, does your DNA works for further processes (PCR, enzimatic digestion, cloning, etc)? I have never used the kit you mention but I have isolated DNA from blood before and I can tell you that a bloody supernatant is no good.
Still, I think you should try your DNA.
Regardless, I suggest you contact the support service of the company (the email ought to be printed on the kit's users manual or box) and ask about your problem.